Open-Mind Policy v. Open-Door Policy

Some managers have an open-door policy, but it isn’t their open door that makes them accessible to their team. It is their open mind.

Just because the door is open doesn’t mean the manager is open to actually listening.

And if a manager is not truly listening, then the team will not follow his leadership, trust his vision, or make sacrifices to reach goals.

Managers often confuse listening with giving team members an opportunity to speak. Your team wants more than just an “opportunity to be heard.” They want to feel like they contributed. They want to know their ideas can add to the value, creativity and direction of the organization.

Team members know if all you care about is performance. If they feel their only contribution is their performance of the goals you set, then no open-door policy will make them feel like you are listening.

And you must be listening.

Proverbs 19:18 says “Listen to advice and accept instruction, that you may gain wisdom in the future.”

The Scripture is telling us that to have “wisdom in the future,” we need to heed advice and instruction.

This is not merely an open-door policy.

This is humility and attentiveness.

The future wisdom you need to lead your team will come through humble responsiveness to people all around you.

If a team member won’t be greeted with kindness and sincerity, they will have no interest in walking through your open door.

And you will miss out on valuable wisdom for the future.